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John Stroger Hospital is committed to providing healthcare services to the people of Cook County regardless of their ability to pay.
We accept all major health insurance plans and managed care programs, including: Medicare and Medicaid, Blue Cross, Aetna/US Healthcare, Keystone Health Plan East, etc.
It is very important that you have your insurance identification cards with you when seeking services at John Stroger Hospital. This enables us to provide proper billing, verify insurance benefits and obtain pre-approval for HMO patients before receiving services. You will be asked to pay any copay or deductible not covered by your insurance.
After your discharge, the hospital will send you a monthly statement to keep you informed of any insurance payments and the balance of your account. Please check your statement carefully. If you have any questions or concerns, please contact our Billing Office at (312) 864-4640.
If you do not have insurance coverage, you must make satisfactory arrangements made for payment of any balance due. For your convenience, the hospital accepts cash, checks and money orders.
We will be happy to answer any questions you may have concerning your hospital bill or financial arrangements. Please contact our Billing Office at (312) 864-4640 Monday through Friday, between 8:00 a.m. and 4:00 p.m.
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